Shipper FAQs

What are the delivery rates for self-sign up users?

How long will delivery take?

How does the cash on delivery (COD) service work?

Where’s my nearest drop-off point?

How do I track my parcels?

How can my recipients track their deliveries?

What if I can’t receive my one-time password (OTP)?

How do I edit or cancel orders?

How do I add the item description on my shipping label?

How do I make a claim?

How will I be billed?