Service announcement

To serve you better, our customer service and shipper support channels will be undergoing maintenance on 20 Jan 2024. Operating hours will be revised to 9am to 6pm. Thank you for your understanding.

CONTACT US

Get in touch with the right people at Ninja Van and submit your enquiries via the form below.

Alternatively, you can also reach us directly via the following channels:
Sales and business enquiries
Shipper parcel issues
Consignee parcel issues

Find out more

Visit our tracking page to get the latest updates on your parcel status. Looking to ship parcels with Ninja Van? Visit our shipper resources page to learn about packaging guidelines, prohibited items and get access to other resources. Stay alert and do not fall prey to cash-on-delivery (COD) scams. Read our COD advisory to learn more about COD scams and the precautions you can take.