Service announcement

To serve you better, our customer service and shipper support channels will be undergoing maintenance on 20 Jan 2024. Operating hours will be revised to 9am to 6pm. Thank you for your understanding.

Ninja Rewards

A rewarding experience

The more you ship with us, the more points you earn. Unlock tier perks, value-added services, and other exclusive benefits as you climb to the top of our loyalty programme! We’re always looking for more ways to thank you for your support and give back, so keep your eyes peeled for even more rewards!
Register

Simply register through our form with your existing Ninja Van account.

Sign Up

Ship

Your rewards points will be automatically added to your account as you ship with us.

Redeem

Cash in your points for exclusive rewards like packaging materials, bill rebates, and more!

Upgrade

Ship more and advance to the next tier to access even more benefits!

Tiers and Perks

Here’s a sneak peek of the available rewards and perks! We’re constantly striving to improve our programme, so be sure to keep an eye out for the newest benefits. You can also use your points to redeem bill rebates, vouchers, and even packaging materials!

Frequently Asked Questions (FAQs)


How do I sign up for Ninja Rewards?

You can sign up for Ninja Rewards through our form here! Do note that you must have an existing Ninja Van account or be shipping with Ninja Van on Shopee / Lazada in order to join.

Once you have submitted the form, you’ll receive an email notifying you of your successful registration.

Please note that points will only be accumulated upon signing up and cannot be backdated.

Is there a membership or subscription fee?

No, there are no membership or subscription fees at all! Ninja Rewards is free for every Ninja Van shipper.

I have more than one shipper account, can I combine all my Ninja Rewards Points?

Yes, please inform our friendly Ninjas through our form here! Do note that merging of accounts is irreversible.

How do I know which accounts are already under the Ninja Rewards programme?

If you have indicated all your accounts during registration, the points earned from all these accounts will be automatically combined. 

For points or account enquiries, feel free to email us at sg-rewards@ninjavan.co

How do I know if I have successfully signed up for Ninja Rewards?

Upon a successful sign-up, you should receive an onboarding email with a link to the Ninja Rewards programme platform with your login details. 

If you have already filled in the form but have not received the onboarding email within two working days, kindly fill in the form again and contact us at sg-rewards@ninjavan.co 

How do I earn Ninja Rewards points?

You earn points with each completed regular delivery order with us! Points will be automatically added at the end of the day based on the number of deliveries completed that day. Please note that Ninja Pack deliveries are not eligible for Ninja Reward Points.

What rewards can I get?

We have Ninja Exclusive Perks, Partner Perks and redeemable rewards for every tier. Earn more Ninja Rewards points to unlock more benefits and entitlements!


Not a shipper yet?

Sign up for a Ninja Van account to enjoy exclusive VIP rewards.

Sign up

Not yet a member?

Enroll in the Ninja Rewards Programme today to get access to get benefits.

Enroll

Already a Ninja Rewards member?

Sign in with your account!

Sign in