Ninja Van
Ninja Van

Shipping guide

Sending parcels for the first time, or have any questions about our service? Here’s all you need to know about shipping with Ninja Van!
01
Getting Started and Order Creation

Find out information and see instructions to create shipping orders.

Getting Started and Order Creation

02
Cash on Delivery

You’ll be billed once based on the parcel completed.

Cash on Delivery

03
Pro Parcels
Parcel Guidelines

Keep your parcels safe during transit using our best practices.

Parcel Guidelines

04
Pickup Issue

Common questions about pickup? Refer here

Pickup Issue

05
Delivery Issue

Common questions about delivery? Refer here

Delivery Issue

Have additional questions?

Contact our shipper support team here.

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GET IN TOUCH
phone
+84 1900 886 877
Customer Support
mail
Sales
phone
+84912248184 - Automated Order Confirmation Hotline (not available for inbound calls)
Ninja Van
Nin Sing Logistics Company Limited
Address: 117/2D1 Ho Van Long street, Tan Tao ward, Binh Tan district, Ho Chi Minh city, Vietnam
Tax Code: 0312087302 is granted by Department of Planning and Investment of Ho Chi Minh City and is regranted first time in 13/12/2012
Postal License no 98/GP-BTTTT is granted second time by Ministry On Information and Communications in 18/02/2022.
Notification of Postal Service Activities no 1119/XN-BTTTT is granted first time by Ministry On Information and Communications in 29/03/2022